In this podcast episode, Joanne shares her personal experiences about building competence in speaking and communication. She talks about her early struggles with making professional phone calls and how it was more than just confidence, but also about acquiring the skills. Through her story, she introduces the idea of the 'comfort zone', 'growth zone', and 'panic zone', explaining how going beyond the comfort zone to learn and grow is essential but warns against pushing into the 'panic zone' which could lead to long recovery times. She also discusses the subtleties of phone conversations, the importance of developing skills along with confidence, and how she is applying these lessons in her podcasting journey.
00:00 Introduction: Confidence and Competence
00:34 My Journey: From Fear to Confidence in Speaking
01:56 The Struggles of Phone Conversations
03:25 Learning from Mistakes: The Importance of Follow-up Questions
04:17 The Pain of Incompetence: A Personal Story
05:38 The Power of Practice: My Podcast Journey
09:28 The Growth Zone: Between Comfort and Panic
13:14 The Importance of Skills in Speaking
14:07 Conclusion: Empathy, Growth, and Future Plans
General Info:
For full transcript go to
For free and paid resources including the pdf workbook ‘Speaking Made Simple’ go to
https://payhip.com/SpeakingMadeSimple
Books also available on Amazon internationally.
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